Terms & Conditions

Please read these terms carefully before making a purchase

Last updated: October 29, 2025

1. Introduction

Welcome to DBA Edge. These Terms and Conditions ("Terms") govern your use of our website and services, and your purchase of products from us. By accessing our website or making a purchase, you agree to be bound by these Terms.

DBA Edge specializes in innovative instruments for education and research, providing high-quality products designed to support learning and scientific advancement.

2. Acceptance of Terms

By placing an order or using our services, you confirm that:

  • You are at least 18 years old or have parental/guardian consent
  • You have the authority to enter into this agreement
  • All information provided is accurate and complete
  • You agree to comply with all applicable laws and regulations

3. Product Information & Availability

We strive to provide accurate product descriptions, specifications, and pricing. However:

  • Product images may vary slightly from actual items
  • Specifications are subject to change without notice
  • We reserve the right to discontinue products at any time
  • Prices are subject to change without prior notice
  • Product availability is not guaranteed until order confirmation

4. Pricing & Payment

Pricing:

  • All prices are in Indian Rupees (₹) unless otherwise stated
  • Prices include applicable taxes (GST) as per Indian tax regulations
  • Shipping charges, if applicable, will be calculated at checkout
  • We reserve the right to correct pricing errors

Payment:

  • Payment must be completed before order processing
  • We accept major credit cards, debit cards, and digital payment methods
  • All transactions are processed securely
  • Payment confirmation may take 24-48 hours for some methods

5. Orders & Delivery

Order Processing:

  • Orders are processed within 1-3 business days after payment confirmation
  • You will receive order confirmation via email
  • We reserve the right to cancel orders in case of unavailability or pricing errors

Delivery:

  • Delivery times vary based on location and product availability
  • Standard delivery: 5-10 business days within India
  • Express delivery options may be available at additional cost
  • International shipping may be available for select products
  • Risk of loss passes to you upon delivery

6. Returns Policy - Important Notice

NO RETURNS ACCEPTED: Due to the specialized nature of our educational and research instruments, we do not accept returns, exchanges, or refunds on any products once they have been delivered.

Please note:

  • All sales are final upon delivery
  • Products cannot be returned for any reason including change of mind
  • No refunds will be issued except in cases of manufacturing defects (covered under warranty)
  • We recommend carefully reviewing product specifications before ordering
  • Contact us before ordering if you have any questions about product suitability

7. Warranty

We provide warranty coverage for manufacturing defects:

  • Warranty period varies by product (typically 6-24 months)
  • Warranty covers manufacturing defects only
  • Warranty does not cover damage due to misuse, accidents, or normal wear
  • Warranty service may require product inspection
  • Replacement or repair at our discretion

8. Limitation of Liability

To the maximum extent permitted by law:

  • Our liability is limited to the purchase price of the product
  • We are not liable for indirect, consequential, or punitive damages
  • We are not responsible for loss of data, profits, or business interruption
  • Users assume full responsibility for proper product usage

9. Intellectual Property

All content on our website and product designs are protected by intellectual property laws:

  • Product designs, images, and documentation are proprietary
  • Website content is protected by copyright
  • Unauthorized reproduction or distribution is prohibited
  • Trademarks and logos are owned by DBA Edge

10. Privacy & Data Protection

We are committed to protecting your privacy:

  • Personal information is collected only for order fulfillment
  • We do not sell or share customer data with third parties
  • Payment information is processed securely
  • You may request deletion of your data (subject to legal requirements)

11. Governing Law

These Terms are governed by the laws of India:

  • Any disputes will be resolved under Indian jurisdiction
  • Courts in Odisha, India will have exclusive jurisdiction
  • Indian consumer protection laws apply where applicable

12. Changes to Terms

We reserve the right to update these Terms:

  • Changes will be posted on this page
  • Continued use of our services constitutes acceptance
  • Major changes will be communicated via email when possible

13. Contact Information

For questions about these Terms or your orders, please contact us:

Address:
DBA Edge
Odisha, India

By making a purchase, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

Last updated: October 29, 2025